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Frequently Asked Questions

What is your policy on customer supplied parts?

Do you bring your steak to a restaurant? But seriously, we prefer not to install parts that a customer brings to our facility. There are several reasons for this: First, how does the customer know what part to supply? Who diagnosed what is wrong with the vehicle? Is the part the correct application, i.e., the correct chassis number or engine number? Many parts are different based on whether the car has is turbo or has ABS brakes etc. Is the part supplied up to our quality standards? We pride ourselves on quality work and that includes quality parts. In our opinion, bringing your own parts is the same as taking your own food to a restaurant. However, that being said, we will install your parts but we do charge additional labor.


Can you tell me what is wrong with my car over the phone?

In most cases we cannot accurately diagnose your vehicle over the phone. Your Volvo® is an extremely complex piece of machinery that requires hands-on testing and inspection.


How often should I have my car serviced?

It varies from model to model, but as a general rule you should change your oil every 3 - 4 thousand miles and perform the annual recommended factory scheduled maintenance.


The salesman at the dealership I purchased my new car from said that if I have you work on my car it will void my warranty. Is this true?

False! Consumers are entitled to have their cars serviced wherever they choose. Always read your warranty to understand what constitutes a covered service item. As long as detailed records are kept (as we do here for all of our customers) and the service intervals are met with Genuine parts.

Awards

We were recently honored by the CarfixDirectory as one of the highest rated independent repair shops specializing in the repair of Volvo® automobiles


Appointments

We do accept drop-offs. However, they are placed on the schedule after the vehicles with an appointment. We will make every effort to complete the repairs as soon as possible. Please use our appointments feature or give us a call at 303.736.6981 for information or to schedule your service work.

Loaner Cars

We have rental cars avaliable. Please request the rental car when you schedule your appointment. Rentals may be free.


Address:

Nicks Auto Repair
12305 Dumont Way unit C
Littleton Co. 80125
(303) 736-6981

Hours:

The Service Department is open
Monday to Friday
8:00am to 5:00pm

Map and Driving Directions

We were recently honored by the CarfixDirectory as one of the highest rated independent repair shops specializing in the repair of Volvo® automobiles